I-Kraft Ukukhumbula Iibhokisi ze-Macaroni kunye ne-Cheese ngenxa yeeNqabana zensimbi

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Ukukhumbula okuzithandela kubandakanyeka malunga nama-6.5 yezigidi zeeBhokisi kwilizwe lonke

Ukuba lwakho usapho luhlobo olukhulu lwe-macaroni yebhokisi kunye noshizi, lixesha lokujonga i-pantry yakho. I-Kraft Food Group yashicilele ngoLwesibili, ngoMatshi 17 ukuba bakhumbula ii-6.5 zezigidi zeebhokisi (malunga nama-242,000 matyala) eyaziwa yi-Macaroni & Chees-Original flavour. Kunokwenzeka ukuba ezinye zeebhokisi zidayiswe ziqulethe izincinci zetsimbi.

Ngokutsho kukaKraft, ukukhumbula kuphela umphumo we-7.25-ounce ubukhulu be-flavour yasekuqaleni, kuthengiswa kwiibhokisi kunye neepakethi ezininzi. Iibhokisi ziza kuphawulwa ngeyona ndlela "Eyona ndlela ihamba phambili xa isetyenziswe" imihla kaSeptemba 18, 2015 ukuya ku-Oktobha 11, 2015, kunye nekhowudi "C2" ngokuthe ngqo phantsi komhla kwibhokisi ngalinye. Kwi-release release, uKraft wathi "i-C2" ibhekisela kumgca othile wokuvelisa umveliso ochaphazelekayo.

"Siyakholelwa ukuba inxalenye yentsimbi engenasinxibe idibene kwisixhobo sesitrato, esingaba nesibambano esabangela iintsimbi ezincinci ezinokuthi zingene kwimveliso," kusho uJoyce Hodel, okhulumela i-Kraft, esitatimendeni.

Nangona iibhokisi zodwa zikhunjulwa, kubalulekile ukuba uqaphele ukuba ezinye zeebhokisi zazithengiswa njengenxalenye yamacandelo amaninzi eepakethi ezintathu, ezine kunye neebhokisi ezihlanu. Iiyunithi ezininzi zeepakethi zinemihla yeenkcukacha kunye nemikhowudi yokuvelisa, ngoko kubalulekile ukuhlola ibhokisi nganye. Sekunjalo, nangona ibhokisi iyingxenye yepakethi ephakamileyo, kufuneka ukhangele ntoni imihla ekhankanywe ngasentla, kunye nekhowudi ye "C2", eya kuvela phantsi komhla. (Funda kabanzi malunga nezibonelelo kunye nezixhobo ezenza ukutya.)

Ukukhumbula akukhawulelwanga kwi-United States kwaye iquka ePuerto Rico, nakwamanye amazwe aseCaribbean kunye naseMzantsi Melika, kodwa ayichaphazeli eCanada.

Ngokutsho kukaKraft, ngubani osekelwe eMnorfield, e-Illinois, imihla echaphazelekayo yalo mveliso yathengiswa ngoqwalaselo ezine kuphela:

• 7.25 oz. ibhokisi, I-flavour yasekuqaleni
• Ibhokisi ye-3 yebhokisi yezo-7.25 oz. ibhokisi, I-flavour yasekuqaleni
• 4-pack pack-shrink-those 7.25 oz. ibhokisi, I-flavour yasekuqaleni
• 5-pack pack-shrink-those 7.25 oz. ibhokisi, I-flavour yasekuqaleni

U-Kraft uthi akukho namnye ubungakanani, iintlobo okanye iintlobo ze-pasta kwaye akukho nanye ukucwangciswa kokufakela oku kufakwe kule khumbuzo. Yaye akukho mveliso eneenkcukacha zokuvelisa ngaphandle kwe "C2" ngaphantsi komhla wekhowudi kwibhokisi nganye kubandakanywa kule khumbula.

U-Kraft uphinda uxele ukuba sele ifumene izikhalazo zabathengi malunga nesibhozo malunga nalo mgca we-Macaroni & Cheese (kunye nale mihla nomhla wokuvelisa), nokuba akukho nzakalo echazwe njengokuba kunjalo.

Abathengi abathengile le mveliso akufanele bayidle. Kufuneka ibuyiselwe kwivenkile apho kuthengwe khona ukutshintshiselana okanye ukubuyiselwa imali epheleleyo. Akukho risithi efunekayo. Ngaphandle koko, abathengi banokuqhagamshelana no-Kraft Foods Ulwalamano lwabaThengi kwi-1-800-816-9432 phakathi kwe-9 ekuseni no-6 ntambama (ixesha laseMpuma) ukuze kubuyiselwe imali epheleleyo.

"Sizisola kakhulu ngale meko kwaye sixolise kunoma yimuphi umthengi esididekile," kusho uKraft.

Inkampani ikhiphe isitatimende kumajelo eendaba, kwaye yenza isimemezelo kwikhasi le-Facebook le-Kraft Food Group.

NgoSeptemba 2011, i-Kraft Food Group ikhumbula ii-137,000 iziganeko ze-Velveeta Shells kunye ne-Cheese ezi-single-serve serpents ngenxa yokuba kunokwenzeka ukuba iincinci zincinci zincinci zifakwe kwiibhokisi. Ngo-Agasti, uKraft ukhumbula malunga nama-7,700 amacala eentlobo ze-Kraft American Singles emva kokuba umthengisi wehlulekile ukugcina isithako ngokuchanekileyo.